Privacy Policy

Depending on how you use Fancy Edu, we may collect:

• Student nickname, school year, gender and chosen avatar
• Email address and account details
• Parent or carer information
• Practice test responses and results
• Learning progress and activity history
• Device, browser and technical information
• Payment and subscription details, where applicable
• Support enquiries and communications

We aim to collect only information reasonably necessary to provide our services.

We use personal information to:

• Create and manage user accounts
• Provide educational content and learning services
• Record practice results and learning progress
• Personalise learning recommendations
• Maintain the security and performance of our platform
• Respond to enquiries and support requests
• Manage subscriptions and payments, where applicable
• Meet applicable legal obligations

Fancy Edu is designed for young learners.

We encourage parents and carers to supervise children’s use of the platform and assist with account registration.

Where required, we will obtain appropriate parent or carer consent before collecting or using children’s personal information.

We aim to provide age-appropriate privacy information and protect children’s personal information with particular care.

We store your account details, your children’s profiles and their practice results in a database hosted in Sydney, Australia, using our hosting providers. Passwords are stored only in a scrambled form that we can’t read.

You can change a child’s details, remove a child and all of their results, download your data or delete your account at any time from your Profile page.

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse and disclosure.

No online service can guarantee absolute security.

We may share information with trusted service providers where reasonably necessary to operate Fancy Edu, such as hosting, payment, analytics and technical support providers.

We do not sell students’ personal information.

We may also disclose information where required or authorised by law.

Fancy Edu may use cookies or similar technologies to support account sessions, remember preferences, maintain security and understand website performance.

Where required, we will provide information about your choices and obtain consent.

Parents, carers and users may contact us to request access to, or correction of, personal information, subject to applicable legal requirements.

We retain personal information only for as long as reasonably necessary for its intended purpose or as required by law.

You may contact us to request account deletion and information about the handling of associated data.

[Insert details of any overseas hosting, cloud services, third-party processing and relevant countries, where applicable.]

If you have questions or concerns about how your personal information is handled, please contact us.

Privacy Contact: [Insert Privacy Contact Email]

We will review privacy complaints and respond in accordance with applicable requirements.

We may update this Privacy Policy to reflect changes in our services, practices or legal obligations.

The latest version will be published on this page.